Evaluation of Operations Management - 2059 Words

Evaluation of Operations Management INTRODUCTION A financial institution is selected for the purpose of this review. To maintain its confidentiality this organization will be referred to as RCB Bank. This review is based on personal working experience in RCB Bank and reference to other materials such as internet and books on related subject. RCB Bank was established in July 1959 with its first branch located in Kuala Lumpur. RCB Bank was the first American bank to be incorporated as a subordinate company of the worldwide American bank. It started with 17 employees and now has 5,500 staff of which more than 95% are local. It was localized in 1994. Now, this institution serves customers across 7 branches in KL, Selangor, Penang and Johor.†¦show more content†¦Among the popular ones are the ‘Zero defect’ and the ‘WOW’ campaign. As the name suggest, these campaigns are to encourage an error free processing and a beyond expectation customer servicing respectively. Staffs are encouraged to support the campaign and rewards are given to those who excelled in their achievement. The above are just some example of the tools applied by the organization in ensuring quality, hence gaining edge against its competitors. Speed Speed is another important objective for organization to have an edge against it competitors. Customer expect speedy fulfillment of their needs in various aspects of their lives i.e getting a passport or loans application. In this millennium world, it is possible to provide instantaneous service like internet banking and phone banking. Customer could make their banking transactions electronically without having to physically go to the bank. This not only saves the customer precious time and money but provide convenience of banking from their own home. The institution has invested time and money in re-engineering processes to eliminate long and unproductive processes. An example of this is where previously customer is required to sign multiple forms in order to conduct transactions on the various banking products. With re-engineering, the institution has cut through the process and now requires just aShow MoreRelatedSystem and Operation Management. Critical Evaluation of Relevant Issue. Tesco Case Study4502 Words   |  19 PagesIntroduction The 21st century has brought about several improvements in business strategies and operations. Most businesses have realized that to be very effective in their given industry the internal operations of such businesses have to be to the highest level of standardized efficiency (Wang et al 2010). These busineses have also realized that the effective management of the systems and daily operations of the organisation would facilitate organisational productivity and result in maximization ofRead MoreImportant Metrics Of Business Performance Management Essay847 Words   |  4 Pagesimportant metrics of business performance management are financial, customer, internal, strategic, and compliance. These metrics can be seen as the key factors that operations managers focus on while working to ensure the successful performance of any company. I will discuss each of these metrics below. â€Å"Key metrics in the evaluation of management are financial performance numbers. These include sales, profits and costs† (Markgraf, B., n.d.). For an operations manager, a good metric to evaluate wouldRead MoreInternal Controls And Internal Control1466 Words   |  6 PagesInternal controls refers to all the policies and the processes used by the management to safeguard the assets of an organization from mysterious loss and to ensure reliability as well as the integrity of the financial information provided by the accounting section (Pickett, 2013). In addition, internal controls work towards ensuring that the management is in possession of accurate, complete, and timely financial information so as to monitor the progress and enhance the business decision making processRead MoreEssay Management and Operations Management Theory1272 Words   |  6 PagesManagement and Operations Management Theory ABSTRACT This paper defines the four functions of management and the operations management theory. It then provides an analysis of how the functions of management the operations management. THE FOUR FUNCTIONS OF MANAGEMENT Planning: It is an act of formulating a program for a definitive course of action. The management defines a goal and puts forward its strategies to accomplish the objectives defined. Organizing: To divide the work forceRead MoreManagement and Operations Management Theory1282 Words   |  6 PagesABSTRACT This paper defines the four functions of management and the operations management theory. It then provides an analysis of how the functions of management the operations management. THE FOUR FUNCTIONS OF MANAGEMENT Planning: It is an act of formulating a program for a definitive course of action. The management defines a goal and puts forward its strategies to accomplish the objectives defined. Organizing: To divide the work force into specific groups and giving each group a specificRead MoreEvaluating And Monitoring Programs And Work Operations Essay1593 Words   |  7 Pagesprograms and work operations, no matter if an organization is offering a social service, business amenities, or manufacturing a product. Though the final output may be different, some key aspects and best practices of evaluating can be used to gauge the way any group is working. During an interview with Greg Sherwood, a supply chain manager and manufacturing evaluation specialist, he emphasized the importance in making personal observations, understanding the true objectives of an evaluation, and the importanceRead MoreOperational Audit1064 Words   |  5 PagesNATURE OF OPERATIONAL AUDIT †¢ Also known as management audits and performance audits. †¢ Conducted to evaluate the effectiveness and/or efficiency of operations. †¢ Examinations of all or part of an entity to determine the degree of its operational efficiency, effectiveness and economy. †¢ Also refers to the auditor’s study of business operations for the purpose of making recommendations about economic and efficient use of resource, effective achievement of business objectivesRead MoreStrategy Management : Multinational Corporations And Other Industries Essay1366 Words   |  6 Pages147651 ASSIGNMENT-6 Strategy management in organizations: Multinational corporations and other industries have strategic management departments set up in order to design and implement strategies. Strategic management is formed with managers from various teams and with several years of experience. The best thing about the strategic management team is that refer to previous years of data and history of the organization in designing the strategies. Strategy management team in an organization is veryRead MoreSmiths Information Services, Inc. Is Entering Into Phase 1 Of The Corporate Overhead Reduction Program1710 Words   |  7 Pageson-site data center that was created in the mid-1980s. At the time the servers were state-of-the-art, yet as the company grew, we have simply managed and maintained the old and aging hardware. Currently the center must be manned 24/7 to remain in operation and to stay competitive. Increased labor that is required to maintain the systems and hardware, the increased cost of utilities, and the footprint for housing t he large and outdated equipment costs are falling out of control. 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Analysis Of Katia M. De Quieros Mattoso - 915 Words

In this engaging book, Katia M. de Quierà ³s Mattoso, one of Brazil’s most well-known social historians gives the general reader with an overall summary of slavery in Brazil, from the beginning of captivity until the end of a slave’s life. The notable difference between this book and others on Brazilian slavery is the viewpoint the author gives from the eyes of a slave, humanizing a topic that is usually referred to as an though it were business rather than an oppressed mass of human beings. Originally the book was written in French, only after to be written in Portuguese and then English (translated by Arthur Goldhammer). Mattoso spends this book exploring the ideas and concerns of the Brazilian slaves along with sympathizing their feelings and emotions. The book contains three major parts, each with three chapters. The first part is titled To Be Sold Into Slavery and explores how the slaves are sold into slavery, how they became merchandise in Brazil, and what classi fied them as valuable merchandise. Mattoso states, â€Å"to understand the slave, we must not only investigate the work he did and the masters he served in Brazil but also the way in which he became captive and the people who profited from his purchase in sale (13).† She begins with details of the slave imports, including who was involved, when and where the trade was taking place, and why it thrived. The part was necessary for the reader to learn more about the journey that the Africans traveled as it was the

Editing in Run, Lola, Run free essay sample

The editing in Run, Lola, Run is extensive with almost 2000 transitions. Since the film does not always use continuity editing it allows the audience to focus on the style as well as the narrative. Bonnefoy’s fast paced editing in Run, Lola, Run creates a sense of urgency and disarray among the audience, furthering the film’s narrative. The film opens up with a phone conversation between Lola and her boyfriend Manni. Bonnefoy uses editing in this scene to convey the characters’ emotions to the audience. At the beginning of the scene shots of Lola were longer than shots of Manni to communicate that she was calm while Manni was frightened and angry. As the scene went on however and Lola learned of Manni’s situation the shots of her became faster and more urgent. Lola learns that she needs to get 100,000 marks in 20 minutes in order to save Manni. She desperately begins thinking of whom she can ask for help and decides upon her father. We will write a custom essay sample on Editing in Run, Lola, Run or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page This is the scene in which the pace of the film is set. Lola is seen running out her door to her father’s office. While following Lola’s run the editor uses many transitions and jump cuts to further create a sense of urgency. While Lola is running to her father we cross-cut between her and Manni. This cross-cutting allows the audience to examine Lola and Manni’s actions at the same time and create a feeling of apprehension at what will happen next. Another technique that Bonnefoy uses is parallel editing. After Lola leaves her father’s office empty handed she frantically begins running to meet Manni. As time begins running out and the situation becomes more urgent Bonnefoy uses parallel editing to put shots of Lola, Manni, and a clock ticking on screen together to convey to the audience that time was running out and the consequences of Lola not making it to Manni on time. Mathilde Bonnefoy’s phenomenal editing in the 1998 film Run, Lola, Run uses a variety of transitions and shots to convey a sense of urgency to the audience. Lola’s seemingly impossible task of getting 100,000 marks in 20 minutes is emphasized by the fast paced editing in the film.